Privacy Policy

1. Who we are

Bailey Kemps Group is a real estate team operating under SERHANT. Texas, LLC. Bailey Kemps Group is a d/b/a for Kempsey, LLC. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or communicate with us.

Contact us:
Bailey Kemps Group
Email: mattkemps@serhant.com
Phone: (512) 361-4553

2. Information we collect

We may collect the following types of information:

• Contact information: name, email address, phone number, and mailing address.
• Property information: home search criteria, property addresses, listing inquiries, and transaction-related details.
• Communication data: messages, calls, emails, and SMS/text message interactions with our team.
• Website usage data: IP address, browser type, device information, pages visited, and cookie data.

3. How we use your information

We use your information to:

• Respond to your inquiries and provide real estate services.
• Send property listings, market reports, and updates relevant to your search.
• Schedule appointments, showings, and consultations.
• Communicate with you via email, phone, and SMS/text message.
• Improve our website, services, and client experience.
• Comply with legal and regulatory obligations.

4. SMS text messaging

By providing your mobile phone number to Bailey Kemps Group, you consent to receive SMS text messages from us. Messages may include property updates, appointment reminders, market reports, and responses to your inquiries.

• Message frequency: Message frequency varies based on your activity and preferences. You may receive a few messages per week or fewer.
• Message and data rates: Message and data rates may apply. Please contact your wireless provider for details.
• Opt out: You can opt out of SMS messages at any time by replying STOP to any message. After you opt out, you will receive a final confirmation message and no further messages unless you opt back in.
• Help: For assistance, reply HELP to any message or contact us directly at (512) 361-4553.
• Privacy of your phone number: We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes. We may share your number with service providers who assist in delivering SMS messages on our behalf.
• How we collect phone numbers: We collect phone numbers when you submit a contact form, request a showing, sign up for market updates, provide your information during a call, or otherwise communicate with our team.

5. How we share your information

We do not sell your personal information. We may share your information with:

• Service providers: companies that help us operate our website, send communications, manage client relationships, or deliver SMS messages.
• Real estate professionals: affiliated agents, brokers, or transaction coordinators involved in your real estate transaction.
• Legal authorities: when required by law, court order, or to protect our rights and safety.

6. Cookies and analytics

Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control cookies through your browser settings. We may use third-party analytics tools to understand how visitors use our site.

7. Data security and retention

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your rights and choices

You have the right to:

• Access, update, or correct your personal information.
• Request deletion of your personal information, subject to legal requirements.
• Opt out of marketing emails by clicking the unsubscribe link in any email.
• Opt out of SMS messages by replying STOP to any text message.
• Request information about how we use your data by contacting us.

9. Third-party links

Our website may contain links to third-party websites, including real estate listing services, government agencies, and partner platforms. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

10. Updates to this policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision. Continued use of our website or services after changes constitutes acceptance of the updated policy.

11. Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Email: mattkemps@serhant.com
Phone: (512) 361-4553